The Challenge

As a company founded by serial entrepreneurs, SoBanHang’s management knew the benefits a team collaboration platform would have, especially during a pandemic.

To that extent, the team tried a variety of tools including DingTalk, Skype and Telegram but found that while they excelled in certain features, none had the true all-in-one experience that management was looking for.

Company leadership mentioned the steep learning curve, difficulty in onboarding and lack of an open integration system as well as a lack of local-language support as some of these key challenges.

The Lark Advantage

In order to combat these challenges, the CEO came across Lark and within 3 days, the entire staff of 45 adopted Lark as the company’s primary communication and collaboration platform.

With the whole team on Lark, SoBanHang could do away with using siloed apps. This meant greater productivity with more streamlined professional communication with no distractions.

Going beyond Lark’s core communication and collaboration features, the team are big fans of Lark’s marketplace of open apps, Workplace. In particular Lark Attendance and Approval have allowed management to automate key HR and admin functions, straight from Lark.

Company management also liked how Lark handles third-party communication by creating a secured instance of groups and docs that allow for external collaboration without having to leave Lark.

The Result

• Less time needed for onboarding

• Better collaboration for remote teams

• No need to maintain multiple tools with multiple credentials

• Auto-translation helps to keep teams connected

• Greater cost-savings with Lark’s all-in-one solution

• Key HR tasks integrated straight into Lark